XPControl Platform - Outage

Incident Report for Xperience

Resolved

This incident has been resolved.

Posted Jul 29, 2026 - 17:01 BST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 29, 2026 - 16:13 BST

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 29, 2026 - 16:00 BST

Investigating

An issue with the XPControl platform has been identified and is affecting Remote Control sessions - this has been raised with the platform vendor.

Further updates will be posted here as soon as we receive them.

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Posted Jul 29, 2026 - 15:39 BST

This incident affected: XPControl Platform.