Xperience - Network Status

All Systems Operational

Xperience PSA Platform ? Operational
90 days ago
100.0 % uptime
Today
Xperience SpamTitan ? Operational
90 days ago
100.0 % uptime
Today
Cambridge Cloud Platform ? Operational
90 days ago
99.98 % uptime
Today
Meridian Cloud Platform ? Operational
90 days ago
99.98 % uptime
Today
Telehouse South Cloud Platform ? Operational
90 days ago
99.98 % uptime
Today
Telehouse East Cloud Platform ? Operational
90 days ago
100.0 % uptime
Today
Support Portal & Helpdesk Services ? Operational
Patch Management & Network Monitoring Services Operational
Security as a Service & Vulnerability Scanning Solutions Operational
London 1 Cloud Platform ? Operational
London 2 Cloud Platform ? Operational
London 3 Cloud Platform ? Operational
London 4 Cloud Platform ? Operational
Belfast Cloud Platform ? Operational
DNS Infrastructure ? Operational
SaaS Services Operational
90 days ago
100.0 % uptime
Today
ACT! Premium Cloud Operational
90 days ago
100.0 % uptime
Today
Microsoft CRM SaaS Services Operational
Sage Virtual Private Servers Operational
SalesLogix SaaS Services Operational
Offsite Backup Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Telehouse South Cloud Platform - Planned Maintenance May 28, 2025 22:00 - May 29, 2025 01:00 BST

Between the hours of 22:00-01:00 on 28/05/25, engineers will be performing essential maintenance on our Telehouse South (THS) hosting platform, where we host some of your server infrastructure.

During this window, there will be some brief interruptions in connectivity as we failover the highly available firewalls.

If you have any questions / queries please feel free to contact support: servicedesk@xperience-group.com

Posted on May 15, 2025 - 16:56 BST
May 19, 2025

No incidents reported today.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025
Completed - The scheduled maintenance has been completed.
May 15, 23:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 20:00 BST
Scheduled - Between the hours of 20:00-23:00 on 15/05/25 engineers will be performing essential upgrades to our PSA platform to introduce additional features, functionality, and bug fixes.

Whilst this work takes place, access to the support portals will be temporarily unavailable, however tickets can be still be logged by phone and email etc.

Customer infrastructure will not be impacted by this maintenance window.

If you have any questions / queries please feel free to contact support: servicedesk@xperience-group.com

May 12, 09:04 BST
May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.