All Systems Operational
Cambridge Cloud Platform
Operational
Telehouse East Cloud Platform
Operational
Telehouse South Cloud Platform
Operational
Xperience PSA Platform
Operational
XPRMM Platform
Operational
XPControl Platform
Operational
ACT! Premium Cloud
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Cambridge Cloud Platform - Planned Maintenance Sep 18, 2026 19:00 - Sep 19, 2026 00:00 BST
Between 19:00 and 00:00 on 18/09/26, our engineers will be carrying out planned maintenance on the Cambridge (CBG) hosting platform, which supports a portion of your server infrastructure.
During this window, minor and intermittent connectivity disruptions may occur as virtual resources are migrated between hosts. However, we do not anticipate any significant impact to services.
If you have any questions, please do not hesitate to contact our support team: servicedesk@xperience-group.com
If you no longer wish to receive these updates, or would like to update your preferences, please visit https://status.xperience-group.com and click 'subscribe to updates'.
Posted on Sep 17, 2026 - 12:57 BST
During this window, minor and intermittent connectivity disruptions may occur as virtual resources are migrated between hosts. However, we do not anticipate any significant impact to services.
If you have any questions, please do not hesitate to contact our support team: servicedesk@xperience-group.com
If you no longer wish to receive these updates, or would like to update your preferences, please visit https://status.xperience-group.com and click 'subscribe to updates'.
Posted on Sep 17, 2026 - 12:57 BST
Telehouse South Cloud Network - Planned Upgrades Sep 22, 2026 21:00 - Sep 23, 2026 00:00 BST
Between 21:00-00:00 on 22/09/26, NOC engineers will be carrying out upgrades on our highly available network infrastructure in the Telehouse South Datacentre.
This work forms part of our ongoing programme of infrastructure improvements and resilience enhancements, helping to maintain the security, performance and reliability of our hosted services.
During the maintenance window, brief interruptions to network connectivity and associated hosted services may occur while the changes are implemented and validated.
Whilst significant disruption is not anticipated, services should be considered at risk for the duration of the maintenance window.
If you have any questions or concerns, please contact the Xperience Service Desk or email support@xperience-group.com.
If you would like to manage your notification preferences, please visit the Status Page and select Subscribe to Updates.
Posted on Sep 11, 2026 - 09:03 BST
This work forms part of our ongoing programme of infrastructure improvements and resilience enhancements, helping to maintain the security, performance and reliability of our hosted services.
During the maintenance window, brief interruptions to network connectivity and associated hosted services may occur while the changes are implemented and validated.
Whilst significant disruption is not anticipated, services should be considered at risk for the duration of the maintenance window.
If you have any questions or concerns, please contact the Xperience Service Desk or email support@xperience-group.com.
If you would like to manage your notification preferences, please visit the Status Page and select Subscribe to Updates.
Posted on Sep 11, 2026 - 09:03 BST