Xperience - Network Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Cambridge Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Telehouse East Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Telehouse South Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Xperience PSA Platform Operational
90 days ago
100.0 % uptime
Today
XPRMM Platform Operational
90 days ago
100.0 % uptime
Today
XPControl Platform Operational
90 days ago
99.73 % uptime
Today
Xperience SpamTitan Operational
90 days ago
100.0 % uptime
Today
London 1 Cloud Platform Operational
90 days ago
100.0 % uptime
Today
London 2 Cloud Platform Operational
90 days ago
100.0 % uptime
Today
SaaS Services Operational
90 days ago
100.0 % uptime
Today
ACT! Premium Cloud Operational
90 days ago
100.0 % uptime
Today
Microsoft CRM SaaS Services Operational
Sage Virtual Private Servers Operational
SalesLogix SaaS Services Operational
Offsite Backup Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 24, 2026

No incidents reported today.

Feb 23, 2026
XPControl - Service Unavailable
Resolved - The platform vendor has confirmed the issue is now resolved.
Feb 23, 20:21 GMT
Update - The fix is still being worked on by the platform vendor, and no further updates will be posted here until it is resolved.
Feb 23, 18:51 GMT
Update - There are no further updates from the platform vendor at this time; they are still working on a fix.
Feb 23, 16:31 GMT
Update - The platform Vendor has identified the issue and is working on a fix.
Feb 23, 15:34 GMT
Update - The platform vendor has acknowledged the issue, and has advised their Cloud Ops team are currently investigating.
Feb 23, 14:47 GMT
Identified - An issue with the XPControl platform has been identified and is affecting Remote Control sessions - this has been raised with the platform vendor.

Further updates will be posted here as soon as we receive them from the platform vendor.
Feb 23, 14:41 GMT
Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026
Xperience PSA - Planned Maintenance
Completed - The scheduled maintenance has been completed.
Feb 12, 22:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 20:00 GMT
Scheduled - Between the hours of 20:00-22:00 on 12/02/26, engineers will be performing essential upgrades to our PSA platform to introduce additional features, functionality, and bug fixes.

Whilst this work takes place, access to the support portals will be temporarily unavailable, however tickets can be still be logged by phone and email etc.

Customer infrastructure will not be impacted by this maintenance window.

If you have any questions / queries please feel free to contact support: servicedesk@xperience-group.com
Feb 9, 11:34 GMT
Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

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