Completed -
The scheduled maintenance has been completed.
Apr 30, 20:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 19:30 BST
Scheduled -
From 19:30-20:00 on 30/04/26, our XPControl provider is carrying out planned maintenance on our instance to improve performance and stability.
Whilst this work takes place, access to the XPControl portal will be unavailable. Once the portal is back up, it will take a few minutes for agents to check back in and register as online.
Customer infrastructure will not be impacted by this maintenance window.
Completed -
The scheduled maintenance has been completed.
Apr 22, 01:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 19:00 BST
Scheduled -
Between the hours of 19:00-01:00 on 21/04/26, NOC engineers will be performing essential maintenance on our Telehouse East (THE) hosting platform, where we host some of your server infrastructure.
We do not expect customer infrastructure to be impacted by this maintenance window.