Between the hours of 20:00-20:00 on Friday 28th August 2026 to Sunday 30th August 2026, engineers will be performing essential upgrades to our PSA platform to introduce additional features, functionality, and bug fixes.
Whilst this work takes place, access to the support portal will be temporarily unavailable, however tickets can be still be logged by phone and email etc.
Customer infrastructure will not be impacted by this maintenance window.
If you no longer wish to receive these updates, or would like to update your preferences, please visit https://status.xperience-group.com and click 'subscribe to updates'. Posted on
Aug 24, 2026 - 11:11 BST
Completed -
The scheduled maintenance has been completed.
Aug 23, 00:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 20:00 BST
Scheduled -
Between 20:00 and 00:00 on 22/08/26, our engineers will be carrying out planned maintenance on the Telehouse East (THE) hosting platform, which supports a portion of your server infrastructure.
During this window, minor and intermittent connectivity disruptions may occur as virtual resources are migrated between hosts. However, we do not anticipate any significant impact to services.
If you no longer wish to receive these updates, or would like to update your preferences, please visit https://status.xperience-group.com and click 'subscribe to updates'.
Aug 18, 14:57 BST
Completed -
The scheduled maintenance has been completed.
Aug 22, 00:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 20:00 BST
Scheduled -
Between 20:00 and 00:00 on 21/08/26, our engineers will be carrying out planned maintenance on the Telehouse East (THE) hosting platform, which supports a portion of your server infrastructure.
During this window, minor and intermittent connectivity disruptions may occur as virtual resources are migrated between hosts. However, we do not anticipate any significant impact to services.
If you no longer wish to receive these updates, or would like to update your preferences, please visit https://status.xperience-group.com and click 'subscribe to updates'.
Aug 18, 14:56 BST
Completed -
The scheduled maintenance has been completed.
Aug 17, 00:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 20:00 BST
Scheduled -
Between 20:00 and 00:00 on 16/08/26, our engineers will be carrying out planned maintenance on the Telehouse South (THS) hosting platform, which supports a portion of our hosted infrastructure.
We do not anticipate any significant service impact, and all work will be carried out in a controlled manner to minimise disruption.
We will provide updates via this status page should any unexpected issues arise.
If you no longer wish to receive these updates, or would like to update your preferences, please visit https://status.xperience-group.com and click 'subscribe to updates'.
Aug 11, 16:12 BST
Completed -
The scheduled maintenance has been completed.
Aug 16, 00:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 20:00 BST
Scheduled -
Between 20:00 and 00:00 on 15/08/26, our engineers will be carrying out planned maintenance on the Telehouse South (THS) hosting platform, which supports a portion of our hosted infrastructure.
We do not anticipate any significant service impact, and all work will be carried out in a controlled manner to minimise disruption.
We will provide updates via this status page should any unexpected issues arise.
If you no longer wish to receive these updates, or would like to update your preferences, please visit https://status.xperience-group.com and click 'subscribe to updates'.
Aug 11, 16:11 BST
Completed -
The scheduled maintenance has been completed.
Aug 15, 00:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 20:00 BST
Scheduled -
Between 20:00 and 00:00 on 14/08/26, our engineers will be carrying out planned maintenance on the Telehouse South (THS) hosting platform, which supports a portion of our hosted infrastructure.
We do not anticipate any significant service impact, and all work will be carried out in a controlled manner to minimise disruption.
We will provide updates via this status page should any unexpected issues arise.
If you no longer wish to receive these updates, or would like to update your preferences, please visit https://status.xperience-group.com and click 'subscribe to updates'.
Aug 11, 16:09 BST