Scheduled - On Wednesday February 12th between the hours of 20:00-00:00 our engineering team will be performing routine maintenance on our London cloud platforms. Whilst this work is being carried out, customers may occasionally experience increased latency, packet loss and/or a loss of connectivity.
Feb 10, 09:25 GMT

Scheduled - On Wednesday February 12th between the hours of 20:00-21:00 our engineering team will be performing routine firmware upgrades on our Tier III storage platform in London. Whilst this work is taking place, OnApp backup services and Tier III services such as FTP, iSCSI, CFS/NFS will be unavailable for approximately 10 minutes.
Feb 10, 10:37 GMT

Scheduled - On Tuesday February 11th between the hours of 20:00-00:00 our engineering team will be performing routine maintenance on our London cloud platforms. Whilst this work is being carried out, customers may occasionally experience increased latency, packet loss and/or a loss of connectivity.
Feb 10, 09:24 GMT

Scheduled - To negate the risk of a remote attacker utilising an incorrectly configured instance of Telnet or NTP (for example, to perform an amplification attack), our network operations team will be implementing inbound restrictions on ports 23 & 123 (TCP/UDP). Connections on the local network and between our cloud platforms will continue to be permitted and no customer impact is expected as a result of these changes. Should you have any queries, please contact our technical helpdesk for further assistance.
Jan 31, 16:47 GMT

Scheduled - On Friday February 7th 2020 between the hours of 22:00-23:00, our engineering team will be performing routine network maintenance within the London Datacenter. Whilst this work takes place, customers may experience up to 5 minutes of packet loss and/or latency. Should you have any queries, please contact our technical helpdesk at support@xperience-group.com.
Jan 31, 16:34 GMT