Xperience Status

Xperience - Network Status

All Systems Operational

Support Portal & Helpdesk Services Operational

Patch Management & Network Monitoring Services Operational

Security as a Service & Vulnerability Scanning Solutions Operational

Cambridge 1 Cloud Platform Operational

Cambridge 2 Cloud Platform Operational

London 1 Cloud Platform Operational

London 2 Cloud Platform Operational

London 3 Cloud Platform Operational

London 4 Cloud Platform Operational

Belfast Cloud Platform Operational

DNS Infrastructure Operational

Xperience Automate Operational

Secret Server Operational

SaaS Services Operational

ACT! Premium Cloud Operational

Microsoft CRM SaaS Services Operational

Sage Virtual Private Servers Operational

SalesLogix SaaS Services Operational

Offsite Backup Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 4, 2023

No incidents reported today.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

[London Enfield] Network Maintenance

Completed - The scheduled maintenance has been completed.
Feb 1, 21:02 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 20:00 GMT

Scheduled - On Wednesday February 1st between the hours of 8PM – 11PM , our engineering team will be performing network maintenance within the London Enfield datacenter to increase capacity and improve resilience. Whilst this work takes place, it is not expected to be service impacting but you could experience some periods of higher than normal latency. If you have any queries please contact support@xperience-group.com
Jan 26, 10:55 GMT

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

[London] Patch Management Platform Maintenance

Completed - The scheduled maintenance has been completed.
Jan 22, 21:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 20:00 GMT

Scheduled - Between the hours of 20:00-21:00 on Sunday 22nd Jan 2023 our engineering team will be performing essential upgrades on our Patch Management Web Portal (https://central.xperience-group.com). Whilst this work is being carried out, Patch Management services will be temporarily unavailable for up to 30 minutes. Customer infrastructure will not be impacted by this maintenance window.
Jan 22, 13:46 GMT

Jan 21, 2023

No incidents reported.