Xperience Status

Xperience - Network Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Xperience Automate Platform Operational

90 days ago

100.0 % uptime

Today

Xperience PSA Platform Operational

90 days ago

100.0 % uptime

Today

Xperience SpamTitan Operational

90 days ago

100.0 % uptime

Today

Cambridge Cloud Platform Operational

90 days ago

100.0 % uptime

Today

Meridian Cloud Platform Operational

90 days ago

100.0 % uptime

Today

Telehouse South Cloud Platform Operational

90 days ago

99.99 % uptime

Today

Telehouse East Cloud Platform Operational

90 days ago

100.0 % uptime

Today

Support Portal & Helpdesk Services Operational

Patch Management & Network Monitoring Services Operational

Security as a Service & Vulnerability Scanning Solutions Operational

London 1 Cloud Platform Operational

London 2 Cloud Platform Operational

London 3 Cloud Platform Operational

London 4 Cloud Platform Operational

Belfast Cloud Platform Operational

DNS Infrastructure Operational

SaaS Services Operational

ACT! Premium Cloud Operational

Microsoft CRM SaaS Services Operational

Sage Virtual Private Servers Operational

SalesLogix SaaS Services Operational

Offsite Backup Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 27, 2024

No incidents reported today.

Jul 26, 2024

Xperience Automate - Agents not checking in

Resolved - The issue has now been resolved, and all services are still operational.
Jul 26, 11:11 BST

Monitoring - Agents are now checking in, and normal operational status has been resumed,

We will continue to monitor closely.
Jul 26, 10:36 BST

Investigating - We are currently investigating an issue with Automate whereby large numbers of agents are failing to check-in, and are showing as offline.

The platform is still 'up', and remote control services are operational, but endpoint monitoring and alerting services are currently degraded.
Jul 26, 10:15 BST

Jul 25, 2024

Xperience Automate - Planned Maintenance

Completed - The scheduled maintenance has been completed.
Jul 25, 22:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 21:00 BST

Scheduled - Between the hours of 21:00-22:00 on 25/07/2024, engineers will be performing essential upgrades to our Automate platform to introduce additional features, functionality, and bug fixes.

Whilst this work takes place, Automate and Remote Control services will be temporarily unavailable.

Customer infrastructure will not be impacted by this maintenance window.

If you have any questions / queries please feel free to contact support: servicedesk@xperience-group.com
Jul 22, 15:48 BST

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Related