All Systems Operational

Uptime over the past 90 days. View historical uptime.
Cambridge Cloud Platform Operational
Telehouse East Cloud Platform Operational
Telehouse South Cloud Platform Operational
Xperience PSA Platform Operational
XPRMM Platform Operational
XPControl Platform Operational
ACT! Premium Cloud Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Telehouse South Cloud Platform - Planned Maintenance - 1 of 3 Oct 9, 2026 20:00 - Oct 10, 2026 00:00 BST

Between 20:00 and 00:00 on 09/10/2026, our engineers will be performing planned maintenance on the Telehouse South (THS) hosting platform as part of our ongoing programme of infrastructure improvements.

Whilst services are expected to remain available throughout the maintenance window, there may be brief periods of intermittent connectivity as workloads are migrated between hosts. We expect any impact to be minimal and no significant service interruption is anticipated.

If you have any questions regarding this maintenance, please contact our Service Desk at servicedesk@xperience-group.com.
Posted on Oct 07, 2026 - 11:42 BST

Telehouse South Cloud Platform - Planned Maintenance - 2 of 3 Oct 10, 2026 20:00 - Oct 11, 2026 00:00 BST

Between 20:00 and 00:00 on 10/10/2026, our engineers will be performing planned maintenance on the Telehouse South (THS) hosting platform as part of our ongoing programme of infrastructure improvements.

Whilst services are expected to remain available throughout the maintenance window, there may be brief periods of intermittent connectivity as workloads are migrated between hosts. We expect any impact to be minimal and no significant service interruption is anticipated.

If you have any questions regarding this maintenance, please contact our Service Desk at servicedesk@xperience-group.com.
Posted on Oct 07, 2026 - 11:43 BST

Telehouse South Cloud Platform - Planned Maintenance - 3 of 3 Oct 11, 2026 20:00 - Oct 12, 2026 00:00 BST

Between 20:00 and 00:00 on 11/10/2026, our engineers will be performing planned maintenance on the Telehouse South (THS) hosting platform as part of our ongoing programme of infrastructure improvements.

Whilst services are expected to remain available throughout the maintenance window, there may be brief periods of intermittent connectivity as workloads are migrated between hosts. We expect any impact to be minimal and no significant service interruption is anticipated.

If you have any questions regarding this maintenance, please contact our Service Desk at servicedesk@xperience-group.com.
Posted on Oct 07, 2026 - 11:44 BST

Oct 7, 2026

No incidents reported today.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

Telehouse East Cloud Platform - Planned Maintenance - Part 3 of 3
Completed - The scheduled maintenance has been completed.
Oct 5, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 20:00 BST
Scheduled - Between 20:00 and 00:00 on 04/10/2026, our engineers will be performing planned maintenance on the Telehouse East (THE) hosting platform as part of our ongoing programme of infrastructure improvements.

Whilst services are expected to remain available throughout the maintenance window, there may be brief periods of intermittent connectivity as workloads are migrated between hosts. We expect any impact to be minimal and no significant service interruption is anticipated.

If you have any questions regarding this maintenance, please contact our Service Desk at servicedesk@xperience-group.com.

To manage your notification preferences or unsubscribe from future updates, please visit the Status Page and select Subscribe to Updates.
Sep 25, 15:38 BST

Oct 4, 2026

Telehouse East Cloud Platform - Planned Maintenance - Part 2 of 3
Completed - The scheduled maintenance has been completed.
Oct 4, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 20:00 BST
Scheduled - Between 20:00 and 00:00 on 03/10/2026, our engineers will be performing planned maintenance on the Telehouse East (THE) hosting platform as part of our ongoing programme of infrastructure improvements.

Whilst services are expected to remain available throughout the maintenance window, there may be brief periods of intermittent connectivity as workloads are migrated between hosts. We expect any impact to be minimal and no significant service interruption is anticipated.

If you have any questions regarding this maintenance, please contact our Service Desk at servicedesk@xperience-group.com.

To manage your notification preferences or unsubscribe from future updates, please visit the Status Page and select Subscribe to Updates.
Sep 25, 15:37 BST

Oct 3, 2026

Telehouse East Cloud Platform - Planned Maintenance - Part 1 of 3
Completed - The scheduled maintenance has been completed.
Oct 3, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 20:00 BST
Scheduled - Between 20:00 and 00:00 on 02/10/2026, our engineers will be performing planned maintenance on the Telehouse East (THE) hosting platform as part of our ongoing programme of infrastructure improvements.

Whilst services are expected to remain available throughout the maintenance window, there may be brief periods of intermittent connectivity as workloads are migrated between hosts. We expect any impact to be minimal and no significant service interruption is anticipated.

If you have any questions regarding this maintenance, please contact our Service Desk at servicedesk@xperience-group.com.

To manage your notification preferences or unsubscribe from future updates, please visit the Status Page and select Subscribe to Updates.
Sep 25, 15:35 BST

Oct 2, 2026

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

Telehouse South Cloud Network - Planned Upgrades
Completed - The scheduled maintenance has been completed.
Sep 23, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 21:00 BST
Scheduled - Between 21:00-00:00 on 22/09/26, NOC engineers will be carrying out upgrades on our highly available network infrastructure in the Telehouse South Datacentre.

This work forms part of our ongoing programme of infrastructure improvements and resilience enhancements, helping to maintain the security, performance and reliability of our hosted services.

During the maintenance window, brief interruptions to network connectivity and associated hosted services may occur while the changes are implemented and validated.

Whilst significant disruption is not anticipated, services should be considered at risk for the duration of the maintenance window.

If you have any questions or concerns, please contact the Xperience Service Desk or email support@xperience-group.com.

If you would like to manage your notification preferences, please visit the Status Page and select Subscribe to Updates.
Sep 11, 09:03 BST
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