Xperience - Network Status

All Systems Operational

Cambridge Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Telehouse East Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Telehouse South Cloud Platform Operational
90 days ago
99.99 % uptime
Today
Xperience PSA Platform Operational
90 days ago
100.0 % uptime
Today
XPRMM Platform Operational
90 days ago
100.0 % uptime
Today
XPControl Platform Operational
90 days ago
99.64 % uptime
Today
Xperience SpamTitan Operational
90 days ago
100.0 % uptime
Today
London 1 Cloud Platform Operational
90 days ago
100.0 % uptime
Today
London 2 Cloud Platform Operational
90 days ago
100.0 % uptime
Today
SaaS Services Operational
90 days ago
100.0 % uptime
Today
ACT! Premium Cloud Operational
90 days ago
100.0 % uptime
Today
Microsoft CRM SaaS Services Operational
Sage Virtual Private Servers Operational
SalesLogix SaaS Services Operational
Offsite Backup Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Xperience PSA - Planned Maintenance Apr 9, 2026 20:00-22:00 BST

Between the hours of 20:00-22:00 on 09/04/2026, engineers will be performing essential upgrades to our PSA platform to introduce additional features, functionality, and bug fixes.

Whilst this work takes place, access to the support portals will be temporarily unavailable, however tickets can be still be logged by phone and email etc.

Customer infrastructure will not be impacted by this maintenance window.

If you have any questions / queries please feel free to contact support: servicedesk@xperience-group.com

Posted on Mar 31, 2026 - 13:53 BST
Apr 9, 2026
Resolved - This incident has been resolved.
Apr 9, 13:26 BST
Update - We are continuing to monitor for any further issues.
Apr 9, 11:40 BST
Monitoring - Our engineers have identified the issue and have implemented a fix and will monitor the platform.
Apr 9, 10:49 BST
Investigating - We are investigating an issue which is currently impacting our Telehouse South Cloud Platform, and causing connectivity issues

Our engineers are investigating the issue and an update will be provided within the next 60 mins.

Apr 9, 10:28 BST
Apr 8, 2026
Resolved - This incident has been resolved.
Apr 8, 14:12 BST
Monitoring - We are continuing to monitor the platform following the implementation of a fix.
Apr 8, 12:26 BST
Identified - Our engineers have identified the issue and have implemented a fix and will monitor the platform.
Apr 8, 11:35 BST
Investigating - An issue has been identified which is currently impacting our Telehouse South Cloud Platform, and affecting some customer virtual infrastructure .

Our engineers are investigating the issue and an update will be provided within the next 60 mins.

Apr 8, 11:25 BST
Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.