Xperience - Network Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Cambridge Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Telehouse East Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Telehouse South Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Xperience PSA Platform Operational
90 days ago
100.0 % uptime
Today
XPRMM Platform Operational
90 days ago
100.0 % uptime
Today
XPControl Platform Operational
90 days ago
99.73 % uptime
Today
Xperience SpamTitan Operational
90 days ago
100.0 % uptime
Today
London 1 Cloud Platform Operational
90 days ago
100.0 % uptime
Today
London 2 Cloud Platform Operational
90 days ago
100.0 % uptime
Today
SaaS Services Operational
90 days ago
100.0 % uptime
Today
ACT! Premium Cloud Operational
90 days ago
100.0 % uptime
Today
Microsoft CRM SaaS Services Operational
Sage Virtual Private Servers Operational
SalesLogix SaaS Services Operational
Offsite Backup Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Telehouse South Cloud Platform - Planned Maintenance - 1 of 2 Mar 3, 2026 22:00-23:00 GMT

Between 22:00-23:00 on 03/03/26, NOC engineers will be carrying out some planned maintenance on our hosted firewalls.

This work is being carried out as part of our continual improvement process, to eliminate known bugs and vulnerabilities.

During this window, we will be required to initiate a planned failover between the firewalls, which will cause a brief interruption of around 10-20 seconds to hosted infrastructure.

If you have any questions or concerns, please speak to the Xperience ServiceDesk, or email support@xperience-group.com.
Posted on Feb 27, 2026 - 17:08 GMT

Telehouse South Cloud Platform - Planned Maintenance - 2 of 2 Mar 5, 2026 22:00-23:00 GMT

Between 22:00-23:00 on 05/03/26, NOC engineers will be carrying out some planned maintenance on our hosted firewalls.

This work is being carried out as part of our continual improvement process, to eliminate known bugs and vulnerabilities.

During this window, we will be required to initiate a planned failover between the firewalls, which will cause a brief interruption of around 10-20 seconds to hosted infrastructure.

If you have any questions or concerns, please speak to the Xperience ServiceDesk, or email support@xperience-group.com.
Posted on Feb 27, 2026 - 17:09 GMT
Feb 27, 2026

No incidents reported today.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026
XPControl - Service Unavailable
Resolved - The platform vendor has confirmed the issue is now resolved.
Feb 23, 20:21 GMT
Update - The fix is still being worked on by the platform vendor, and no further updates will be posted here until it is resolved.
Feb 23, 18:51 GMT
Update - There are no further updates from the platform vendor at this time; they are still working on a fix.
Feb 23, 16:31 GMT
Update - The platform Vendor has identified the issue and is working on a fix.
Feb 23, 15:34 GMT
Update - The platform vendor has acknowledged the issue, and has advised their Cloud Ops team are currently investigating.
Feb 23, 14:47 GMT
Identified - An issue with the XPControl platform has been identified and is affecting Remote Control sessions - this has been raised with the platform vendor.

Further updates will be posted here as soon as we receive them from the platform vendor.
Feb 23, 14:41 GMT
Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

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