Xperience - Network Status
All Systems Operational
Xperience Automate Platform ? Operational
Xperience SpamTitan ? Operational
Cambridge Cloud Platform ? Operational
Meridian Cloud Platform ? Operational
Telehouse South Cloud Platform ? Operational
Support Portal & Helpdesk Services ? Operational
Patch Management & Network Monitoring Services Operational
Security as a Service & Vulnerability Scanning Solutions Operational
London 1 Cloud Platform ? Operational
London 2 Cloud Platform ? Operational
London 3 Cloud Platform ? Operational
London 4 Cloud Platform ? Operational
Belfast Cloud Platform ? Operational
DNS Infrastructure ? Operational
SaaS Services Operational
ACT! Premium Cloud Operational
Microsoft CRM SaaS Services Operational
Sage Virtual Private Servers Operational
SalesLogix SaaS Services Operational
Offsite Backup Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 29, 2024

No incidents reported today.

Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024
Resolved - This incident has now been resolved.
Feb 23, 14:07 GMT
Monitoring - The immediate issue has been resolved, and we are continuing to monitor for any further issues or indicators.
Feb 23, 13:04 GMT
Update - We are continuing to work on a fix for this issue.
Feb 23, 12:27 GMT
Identified - We have identified an issue with the Meridian (LON) Cloud Platform. This is causing some intermittent loss of connections to some hosted servers.

Further updates will be provided as we progress the issue.

Feb 23, 12:26 GMT
Feb 22, 2024

No incidents reported.

Feb 21, 2024
Completed - The scheduled maintenance has been completed.
Feb 21, 14:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 11:00 GMT
Scheduled - On 21/02/24 between 11:00-14:00, our NOC Team will be performing some planned maintenance on our Telehouse South Cloud Platform.

We do not expect customer infrastructure to be impacted by this maintenance window.

If you have any questions / queries please feel free to contact support: servicedesk@xperience-group.com

Feb 16, 11:05 GMT
Feb 20, 2024
Completed - The scheduled maintenance has been completed.
Feb 20, 22:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 21:00 GMT
Scheduled - Between the hours of 21:00-22:00 this evening, engineers will be conducting essential maintenance to our Automate platform.

Whilst this work takes place, remote control services will be temporarily unavailable.

Customer infrastructure will not be impacted by this maintenance window.

If you have any questions / queries please feel free to contact support servicedesk@xperience-group.com

Feb 20, 09:20 GMT
Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.