Xperience - Network Status
All Systems Operational
Support Portal & Helpdesk Services ? Operational
Patch Management & Network Monitoring Services Operational
London Cloud Platform ? Operational
Belfast Cloud Platform ? Operational
DNS Infrastructure ? Operational
SaaS Services Operational
ACT! Premium Cloud Operational
Microsoft CRM SaaS Services Operational
Sage Virtual Private Servers Operational
SalesLogix SaaS Services Operational
Offsite Backup Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 22, 2020

No incidents reported today.

Feb 21, 2020

No incidents reported.

Feb 20, 2020

No incidents reported.

Feb 19, 2020

No incidents reported.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020
Completed - The scheduled maintenance has been completed.
Feb 13, 00:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 20:00 GMT
Scheduled - On Wednesday February 12th between the hours of 20:00-00:00 our engineering team will be performing routine maintenance on our London cloud platforms. Whilst this work is being carried out, customers may occasionally experience increased latency, packet loss and/or a loss of connectivity.
Feb 10, 09:25 GMT
Feb 12, 2020
Completed - The scheduled maintenance has been completed.
Feb 12, 21:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 20:00 GMT
Scheduled - On Wednesday February 12th between the hours of 20:00-21:00 our engineering team will be performing routine firmware upgrades on our Tier III storage platform in London. Whilst this work is taking place, OnApp backup services and Tier III services such as FTP, iSCSI, CFS/NFS will be unavailable for approximately 10 minutes.
Feb 10, 10:37 GMT
Completed - The scheduled maintenance has been completed.
Feb 12, 00:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 20:00 GMT
Scheduled - On Tuesday February 11th between the hours of 20:00-00:00 our engineering team will be performing routine maintenance on our London cloud platforms. Whilst this work is being carried out, customers may occasionally experience increased latency, packet loss and/or a loss of connectivity.
Feb 10, 09:24 GMT
Feb 10, 2020
Completed - This work was completed, as scheduled.
Feb 10, 09:21 GMT
Scheduled - To negate the risk of a remote attacker utilising an incorrectly configured instance of Telnet or NTP (for example, to perform an amplification attack), our network operations team will be implementing inbound restrictions on ports 23 & 123 (TCP/UDP). Connections on the local network and between our cloud platforms will continue to be permitted and no customer impact is expected as a result of these changes. Should you have any queries, please contact our technical helpdesk for further assistance.
Jan 31, 16:47 GMT
Completed - This work was completed, as scheduled.
Feb 10, 09:21 GMT
Scheduled - On Friday February 7th 2020 between the hours of 22:00-23:00, our engineering team will be performing routine network maintenance within the London Datacenter. Whilst this work takes place, customers may experience up to 5 minutes of packet loss and/or latency. Should you have any queries, please contact our technical helpdesk at support@xperience-group.com.
Jan 31, 16:34 GMT
Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.