Resolved -
This incident has been resolved.
Mar 11, 17:49 GMT
Monitoring -
The platform vendor has implemented a fix and services are returning to normal.
Mar 11, 16:36 GMT
Update -
The platform vendor has identified the issue and is currently working on a fix.
Mar 11, 13:38 GMT
Update -
The platform vendor is continuing to work on the issue, and has confirmed it is an issue affecting the entire EMEA region.
Mar 11, 11:45 GMT
Identified -
An issue with the XPControl platform has been identified and is affecting Remote Control sessions - this has been raised with the platform vendor who have confirmed the issue.
Further updates will be posted here as soon as we receive them.
Mar 11, 09:57 GMT