In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 2026 - 20:00 BST
Scheduled - Between the hours of 20:00-20:00 on Friday 28th August 2026 to Sunday 30th August 2026, engineers will be performing essential upgrades to our PSA platform to introduce additional features, functionality, and bug fixes.
Whilst this work takes place, access to the support portal will be temporarily unavailable, however tickets can be still be logged by phone and email etc.
Customer infrastructure will not be impacted by this maintenance window.
If you no longer wish to receive these updates, or would like to update your preferences, please visit https://status.xperience-group.com and click 'subscribe to updates'.
Aug 28, 202620:00 - Aug 30, 202620:00 BST
Cambridge Cloud Platform
Operational
90 days ago
100.0
% uptime
Today
Telehouse East Cloud Platform
Operational
90 days ago
100.0
% uptime
Today
Telehouse South Cloud Platform
Operational
90 days ago
99.85
% uptime
Today
Xperience PSA Platform
Under Maintenance
90 days ago
100.0
% uptime
Today
XPRMM Platform
Operational
90 days ago
100.0
% uptime
Today
XPControl Platform
Operational
90 days ago
99.97
% uptime
Today
ACT! Premium Cloud
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Completed -
The scheduled maintenance has been completed.
Aug 23, 00:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 20:00 BST
Scheduled -
Between 20:00 and 00:00 on 22/08/26, our engineers will be carrying out planned maintenance on the Telehouse East (THE) hosting platform, which supports a portion of your server infrastructure.
During this window, minor and intermittent connectivity disruptions may occur as virtual resources are migrated between hosts. However, we do not anticipate any significant impact to services.
If you no longer wish to receive these updates, or would like to update your preferences, please visit https://status.xperience-group.com and click 'subscribe to updates'.
Aug 18, 14:57 BST
Completed -
The scheduled maintenance has been completed.
Aug 22, 00:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 20:00 BST
Scheduled -
Between 20:00 and 00:00 on 21/08/26, our engineers will be carrying out planned maintenance on the Telehouse East (THE) hosting platform, which supports a portion of your server infrastructure.
During this window, minor and intermittent connectivity disruptions may occur as virtual resources are migrated between hosts. However, we do not anticipate any significant impact to services.
If you no longer wish to receive these updates, or would like to update your preferences, please visit https://status.xperience-group.com and click 'subscribe to updates'.
Aug 18, 14:56 BST
Completed -
The scheduled maintenance has been completed.
Aug 17, 00:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 20:00 BST
Scheduled -
Between 20:00 and 00:00 on 16/08/26, our engineers will be carrying out planned maintenance on the Telehouse South (THS) hosting platform, which supports a portion of our hosted infrastructure.
We do not anticipate any significant service impact, and all work will be carried out in a controlled manner to minimise disruption.
We will provide updates via this status page should any unexpected issues arise.
If you no longer wish to receive these updates, or would like to update your preferences, please visit https://status.xperience-group.com and click 'subscribe to updates'.
Aug 11, 16:12 BST
Completed -
The scheduled maintenance has been completed.
Aug 16, 00:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 15, 20:00 BST
Scheduled -
Between 20:00 and 00:00 on 15/08/26, our engineers will be carrying out planned maintenance on the Telehouse South (THS) hosting platform, which supports a portion of our hosted infrastructure.
We do not anticipate any significant service impact, and all work will be carried out in a controlled manner to minimise disruption.
We will provide updates via this status page should any unexpected issues arise.
If you no longer wish to receive these updates, or would like to update your preferences, please visit https://status.xperience-group.com and click 'subscribe to updates'.
Aug 11, 16:11 BST
Completed -
The scheduled maintenance has been completed.
Aug 15, 00:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 20:00 BST
Scheduled -
Between 20:00 and 00:00 on 14/08/26, our engineers will be carrying out planned maintenance on the Telehouse South (THS) hosting platform, which supports a portion of our hosted infrastructure.
We do not anticipate any significant service impact, and all work will be carried out in a controlled manner to minimise disruption.
We will provide updates via this status page should any unexpected issues arise.
If you no longer wish to receive these updates, or would like to update your preferences, please visit https://status.xperience-group.com and click 'subscribe to updates'.
Aug 11, 16:09 BST