Between 20:00 and 00:00 on 02/06/26, our engineers will be carrying out essential maintenance on the Telehouse South (THS) hosting platform, which supports a portion of your server infrastructure.
During this window, minor and intermittent connectivity disruptions may occur as virtual resources are migrated between hosts. However, we do not anticipate any significant impact to services.
If you have any questions, please do not hesitate to contact our support team: servicedesk@xperience-group.com Posted on
Jun 02, 2026 - 10:59 BST
Between 20:00 and 00:00 on 03/06/26, our engineers will be carrying out planned maintenance on the Telehouse South (THS) hosting platform, which supports a portion of your server infrastructure.
During this window, minor and intermittent connectivity disruptions may occur as virtual resources are migrated between hosts. However, we do not anticipate any significant impact to services.
If you have any questions, please do not hesitate to contact our support team: servicedesk@xperience-group.com Posted on
Jun 03, 2026 - 20:00 BST
Between 20:00 and 00:00 on 04/06/26, our engineers will be carrying out planned maintenance on the Telehouse South (THS) hosting platform, which supports a portion of your server infrastructure.
During this window, minor and intermittent connectivity disruptions may occur as virtual resources are migrated between hosts. However, we do not anticipate any significant impact to services.
If you have any questions, please do not hesitate to contact our support team: servicedesk@xperience-group.com Posted on
Jun 02, 2026 - 11:15 BST
Completed -
The scheduled maintenance has been completed.
May 26, 23:00 BST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 21:00 BST
Scheduled -
Between the hours of 21:00-23:00 on 26/05/26, engineers will be performing essential upgrades to our PSA platform to introduce additional features, functionality, and bug fixes.
Whilst this work takes place, access to the support portals will be temporarily unavailable, however tickets can be still be logged by phone and email etc.
Customer infrastructure will not be impacted by this maintenance window.