Between the hours of 20:00-23:00 on 27/03/25, engineers will be performing essential upgrades to our PSA platform to introduce additional features, functionality, and bug fixes.
Whilst this work takes place, access to the support portals will be temporarily unavailable, however tickets can be still be logged by phone and email etc.
Customer infrastructure will not be impacted by this maintenance window.
If you have any questions / queries please feel free to contact support: servicedesk@xperience-group.com Posted on
Mar 24, 2025 - 09:04 GMT
Completed -
The scheduled maintenance has been completed.
Mar 20, 23:00 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:30 GMT
Scheduled -
Between the hours of 20:30-23:00 on 20/03/25, engineers will be performing essential maintenance on our Telehouse South (THS) and Telehouse East (THE) hosting platform, where we host some of your server infrastructure.
We do not expect customer infrastructure to be impacted by this maintenance window.
Completed -
The scheduled maintenance has been completed.
Mar 20, 23:00 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 21:00 GMT
Scheduled -
Between the hours of 21:00-23:00 on 20/03/25 our engineering team will be performing essential upgrades on our Patch Management Web Portal (https://central.xperience-group.com). Whilst this work is being carried out, Patch Management services will be temporarily unavailable for up to 60 minutes. Customer infrastructure will not be impacted by this maintenance window.
Mar 18, 10:57 GMT
Completed -
The scheduled maintenance has been completed.
Mar 13, 00:00 GMT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 21:00 GMT
Scheduled -
Between the hours of 21:00-00:00 on 12/03/25, engineers will be performing essential upgrades to our PSA platform to introduce additional features, functionality, and bug fixes.
Whilst this work takes place, access to the ticketing portal will be temporarily unavailable, however tickets can be still be logged by phone and email etc.
Customer infrastructure will not be impacted by this maintenance window.