We're pleased to confirm that this issue has been resolved and the impacted node removed from service.
Feb 19, 14:20 GMT
The automated failover process has completed and all customer servers have booted however please allow a few minutes for all server-specific services to start. Should you experience any issues or require the assistance of our engineering team, please contact us at firstname.lastname@example.org
Feb 19, 14:06 GMT
Customer servers that were hosted on this Hypervisor are currently in the process of booting on alternative hardware and will be available within the next couple of minutes.
Feb 19, 13:58 GMT
Our engineering team are currently investigating the failure of Hypervisor 2 in London 1.
Feb 19, 13:49 GMT