Xperience - Network Status

All Systems Operational

Xperience PSA Platform ? Operational
90 days ago
100.0 % uptime
Today
Xperience SpamTitan ? Operational
90 days ago
100.0 % uptime
Today
Cambridge Cloud Platform ? Operational
90 days ago
99.98 % uptime
Today
Meridian Cloud Platform ? Operational
90 days ago
99.98 % uptime
Today
Telehouse South Cloud Platform ? Operational
90 days ago
99.98 % uptime
Today
Telehouse East Cloud Platform ? Operational
90 days ago
100.0 % uptime
Today
Support Portal & Helpdesk Services ? Operational
Patch Management & Network Monitoring Services Operational
Security as a Service & Vulnerability Scanning Solutions Operational
London 1 Cloud Platform ? Operational
London 2 Cloud Platform ? Operational
London 3 Cloud Platform ? Operational
London 4 Cloud Platform ? Operational
Belfast Cloud Platform ? Operational
DNS Infrastructure ? Operational
SaaS Services Operational
90 days ago
100.0 % uptime
Today
ACT! Premium Cloud Operational
90 days ago
100.0 % uptime
Today
Microsoft CRM SaaS Services Operational
Sage Virtual Private Servers Operational
SalesLogix SaaS Services Operational
Offsite Backup Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Xperience PSA - Planned Maintenance Jun 12, 2025 21:00-23:00 BST

Between the hours of 21:00-23:00 on 12/06/2025, engineers will be performing essential upgrades to our PSA platform to introduce additional features, functionality, and bug fixes.

Whilst this work takes place, access to the support portals will be temporarily unavailable, however tickets can be still be logged by phone and email etc.

Customer infrastructure will not be impacted by this maintenance window.

If you have any questions / queries please feel free to contact support: servicedesk@xperience-group.com

Posted on Jun 09, 2025 - 17:55 BST
Jul 9, 2025

No incidents reported today.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
Resolved - This incident has been resolved.
Jun 26, 12:31 BST
Investigating - An issue has been identified which is currently impacting our SpamTitan infrastructure. Access to the service was impacted between 10:40am and 11am. Mail flow may have been delayed during this outage however is currently flowing now. We are currently investigating the cause.
Jun 26, 11:12 BST
Jun 25, 2025

No incidents reported.