Xperience Status

Xperience - Network Status

All Systems Operational

Support Portal & Helpdesk Services Operational

Patch Management & Network Monitoring Services Operational

Security as a Service & Vulnerability Scanning Solutions Operational

London 1 Cloud Platform Operational

London 2 Cloud Platform Operational

London 3 Cloud Platform Operational

Belfast Cloud Platform Operational

DNS Infrastructure Operational

SaaS Services Operational

ACT! Premium Cloud Operational

Microsoft CRM SaaS Services Operational

Sage Virtual Private Servers Operational

SalesLogix SaaS Services Operational

Offsite Backup Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

[London] Veeam Backup Maintenance Oct 1, 13:30-17:00 BST

Between the hours of 13:30-17:00 on Thursday October 1st our engineering team will be performing essential maintenance on our Veeam Backup platform in London to facilitate a migration to new hardware. Whilst this work is taking place, Veeam backup services will be temporarily unavailable or one or more occasions and backup jobs scheduled to run during this period, may fail. This maintenance will primarily impact our customers based in Northern Ireland. Customer servers will not be impacted by this work.
Posted on Sep 28, 09:25 BST

[London] Veeam Backup Maintenance Oct 5, 13:30-17:00 BST

Between the hours of 13:30-17:00 on Monday October 5th our engineering team will be performing essential maintenance on our Veeam Backup platform in London to facilitate a migration to new hardware. Whilst this work is taking place, Veeam backup services will be temporarily unavailable or one or more occasions and backup jobs scheduled to run during this period, may fail. This maintenance will primarily impact our customers based in Northern Ireland. Customer servers will not be impacted by this work.
Posted on Sep 28, 09:25 BST

Past Incidents

Sep 30, 2020

No incidents reported today.

Sep 29, 2020

No incidents reported.

Sep 28, 2020

No incidents reported.

Sep 27, 2020

No incidents reported.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

[London] Veeam Backup Maintenance

Completed - The scheduled maintenance has been completed.
Sep 24, 19:00 BST

Update - This maintenance window has been extended to 19:00. We apologise for any inconvenience caused.
Sep 24, 16:45 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 09:00 BST

Scheduled - Between the hours of 09:00-17:00 on Thursday September 24th our engineering team will be performing essential maintenance on our Veeam Backup platform in London to facilitate a migration to new hardware. Whilst this work is taking place, Veeam backup services will be temporarily unavailable or one or more occasions and backup jobs scheduled to run during this period, may fail. This maintenance will primarily impact our customers based in Northern Ireland. Customer servers will not be impacted by this work.
Sep 21, 09:30 BST

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.