Xperience - Network Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Cambridge Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Telehouse East Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Telehouse South Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Xperience PSA Platform Operational
90 days ago
100.0 % uptime
Today
XPRMM Platform Operational
90 days ago
100.0 % uptime
Today
XPControl Platform Operational
90 days ago
99.64 % uptime
Today
Xperience SpamTitan Operational
90 days ago
100.0 % uptime
Today
London 1 Cloud Platform Operational
90 days ago
100.0 % uptime
Today
London 2 Cloud Platform Operational
90 days ago
100.0 % uptime
Today
SaaS Services Operational
90 days ago
100.0 % uptime
Today
ACT! Premium Cloud Operational
90 days ago
100.0 % uptime
Today
Microsoft CRM SaaS Services Operational
Sage Virtual Private Servers Operational
SalesLogix SaaS Services Operational
Offsite Backup Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 22, 2026

No incidents reported today.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026
XPControl Platform - Degraded performance
Resolved - This has now been resolved by the vendor and we are no longer seeing any issues with connectivity.

We have been advised that any problems with connections originating from the XPRMM portal (specially, a spinning-circle when initiating a remote session), to first ensure you clear your browsers' cache and cookies, and re-launch before trying again, as this should clear the issue.

If you have any further issues relating to this, please contact the Xperience Service Desk.
Mar 19, 12:20 GMT
Monitoring - We are aware of an ongoing issue with the XPControl platform which is causing intermittent connection and performance issues with Remote Control sessions - this has been escalated with the platform vendor and we are awaiting further updates from them.

We will continue to update this page with any further developments.
Mar 18, 13:34 GMT
Mar 18, 2026
Mar 17, 2026

No incidents reported.

Mar 16, 2026
XPControl Platform - Degraded Performance
Resolved - This incident has been resolved.
Mar 16, 14:35 GMT
Monitoring - The platform vendor has confirmed resolution of the issue - we will monitor and update accordingly.
Mar 16, 11:23 GMT
Identified - An issue with the XPControl platform has been identified by the platform vendor, which is affecting Remote Control sessions.

Further updates will be posted here as soon as we receive them from the vendor.
Mar 16, 10:40 GMT
Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026
XPControl Platform - Outage
Resolved - This incident has been resolved.
Mar 11, 17:49 GMT
Monitoring - The platform vendor has implemented a fix and services are returning to normal.
Mar 11, 16:36 GMT
Update - The platform vendor has identified the issue and is currently working on a fix.
Mar 11, 13:38 GMT
Update - The platform vendor is continuing to work on the issue, and has confirmed it is an issue affecting the entire EMEA region.
Mar 11, 11:45 GMT
Identified - An issue with the XPControl platform has been identified and is affecting Remote Control sessions - this has been raised with the platform vendor who have confirmed the issue.

Further updates will be posted here as soon as we receive them.
Mar 11, 09:57 GMT
Mar 10, 2026

No incidents reported.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

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