Xperience Status

Xperience - Network Status

All Systems Operational

Support Portal & Helpdesk Services Operational

Patch Management & Network Monitoring Services Operational

Security as a Service & Vulnerability Scanning Solutions Operational

Cambridge 1 Cloud Platform Operational

Cambridge 2 Cloud Platform Operational

London 1 Cloud Platform Operational

London 2 Cloud Platform Operational

London 3 Cloud Platform Operational

London 4 Cloud Platform Operational

Belfast Cloud Platform Operational

DNS Infrastructure Operational

Xperience Automate Operational

Secret Server Operational

SaaS Services Operational

ACT! Premium Cloud Operational

Microsoft CRM SaaS Services Operational

Sage Virtual Private Servers Operational

SalesLogix SaaS Services Operational

Offsite Backup Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 21, 2023

No incidents reported today.

Mar 20, 2023

[LONDON Enfield} Zone 2 - Hypervisor Issue

Resolved - We are closing our monitoring period as we have seen no further Connectivity issues. We will be issuing a report to those affected by this issue in the next few days.
Mar 20, 12:26 GMT

Monitoring - Affected machines have been migrated and services are running. We will continue to monitor the systems for any further impact.
Mar 20, 11:06 GMT

Identified - We are currently investigating an issue in Zone2 with hypervisor 17, we are currently migrating machines from this hypervisor and restoring access to the virtual machines.
Mar 20, 10:26 GMT

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

[London Enfield] Zone 2 Maintenance

Completed - The scheduled maintenance has been completed.
Mar 14, 22:00 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 19:00 GMT

Scheduled - On Tuesday 14th March from 7pm we will be performing some essential maintenance in Zone 2 for 3hrs. during this period we will need to shut down the running virtual servers.
We will perform the shutdown and restart of these machines – any machine that has outstanding windows updates will have these applied due to the virtual machines being restarted. If you have any questions / queries please feel free to contact support support@xperience-group.com or your account manager.
Mar 13, 16:39 GMT

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

Mar 9, 2023

No incidents reported.

Mar 8, 2023

No incidents reported.

Mar 7, 2023

No incidents reported.