Xperience - Network Status
All Systems Operational
Xperience Automate Platform ? Operational
90 days ago
100.0 % uptime
Today
Xperience PSA Platform ? Operational
90 days ago
100.0 % uptime
Today
Xperience SpamTitan ? Operational
90 days ago
100.0 % uptime
Today
Cambridge Cloud Platform ? Operational
90 days ago
100.0 % uptime
Today
Meridian Cloud Platform ? Operational
90 days ago
100.0 % uptime
Today
Telehouse South Cloud Platform ? Operational
90 days ago
99.99 % uptime
Today
Telehouse East Cloud Platform ? Operational
90 days ago
100.0 % uptime
Today
Support Portal & Helpdesk Services ? Operational
Patch Management & Network Monitoring Services Operational
Security as a Service & Vulnerability Scanning Solutions Operational
London 1 Cloud Platform ? Operational
London 2 Cloud Platform ? Operational
London 3 Cloud Platform ? Operational
London 4 Cloud Platform ? Operational
Belfast Cloud Platform ? Operational
DNS Infrastructure ? Operational
SaaS Services Operational
ACT! Premium Cloud Operational
Microsoft CRM SaaS Services Operational
Sage Virtual Private Servers Operational
SalesLogix SaaS Services Operational
Offsite Backup Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Xperience PSA - Planned Maintenance Jun 26, 2024 20:00-22:00 BST
Between the hours of 20:00-22:00 on 26/06/24, engineers will be performing essential upgrades to our PSA (ticketing) platform to introduce additional features, functionality, and bug fixes.

Whilst this work takes place, Manage and Desk Director services will be temporarily unavailable.

Customer infrastructure will not be impacted by this maintenance window.

If you have any questions / queries please feel free to contact support: servicedesk@xperience-group.com

Posted on Jun 14, 2024 - 14:53 BST
Past Incidents
Jun 24, 2024

No incidents reported today.

Jun 23, 2024

No incidents reported.

Jun 22, 2024

No incidents reported.

Jun 21, 2024

No incidents reported.

Jun 20, 2024

No incidents reported.

Jun 19, 2024

No incidents reported.

Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024
Completed - The scheduled maintenance has been completed.
Jun 16, 02:00 BST
Update - The Dynamics SAAS, Certificate updated has been completed, scheduled maintenance is still underway and we will be extending the maintenance windows to accommodate by 2hrs.
Jun 15, 23:04 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 20:00 BST
Scheduled - On the 15th June 2024 @8PM for 4hrs engineers will be performing routine maintenance and Certificate updates on our Dynamics SAAS. Whilst this work takes place you may experience a disconnect and reconnect while services are updated.
Jun 12, 11:06 BST
Jun 15, 2024
Jun 14, 2024
Completed - The scheduled maintenance has been completed.
Jun 14, 01:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 21:00 BST
Scheduled - Between 21:00-01:00 on 13/06/24, our NOC team will be performing essential network maintenance in our Telehouse South Datacentre.

During this time, some brief connectivity inturruptions are to be expected as we failover routes and connections between the highly-available firewalls.

If you have any questions / queries please feel free to contact support: servicedesk@xperience-group.com.

Jun 10, 14:06 BST
Jun 13, 2024
Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.