Xperience - Network Status

All Systems Operational

Xperience PSA Platform ? Operational
90 days ago
100.0 % uptime
Today
Xperience SpamTitan ? Operational
90 days ago
100.0 % uptime
Today
Cambridge Cloud Platform ? Operational
90 days ago
100.0 % uptime
Today
Meridian Cloud Platform ? Operational
90 days ago
100.0 % uptime
Today
Telehouse South Cloud Platform ? Operational
90 days ago
100.0 % uptime
Today
Telehouse East Cloud Platform ? Operational
90 days ago
100.0 % uptime
Today
Support Portal & Helpdesk Services ? Operational
Patch Management & Network Monitoring Services Operational
Security as a Service & Vulnerability Scanning Solutions Operational
London 1 Cloud Platform ? Operational
London 2 Cloud Platform ? Operational
London 3 Cloud Platform ? Operational
London 4 Cloud Platform ? Operational
Belfast Cloud Platform ? Operational
DNS Infrastructure ? Operational
SaaS Services Operational
90 days ago
100.0 % uptime
Today
ACT! Premium Cloud Operational
90 days ago
100.0 % uptime
Today
Microsoft CRM SaaS Services Operational
Sage Virtual Private Servers Operational
SalesLogix SaaS Services Operational
Offsite Backup Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 1, 2025

No incidents reported today.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Completed - The scheduled maintenance has been completed.
Mar 27, 23:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 20:00 GMT
Scheduled - Between the hours of 20:00-23:00 on 27/03/25, engineers will be performing essential upgrades to our PSA platform to introduce additional features, functionality, and bug fixes.

Whilst this work takes place, access to the support portals will be temporarily unavailable, however tickets can be still be logged by phone and email etc.

Customer infrastructure will not be impacted by this maintenance window.

If you have any questions / queries please feel free to contact support: servicedesk@xperience-group.com

Mar 24, 09:04 GMT
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
Completed - The scheduled maintenance has been completed.
Mar 20, 23:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 20:30 GMT
Scheduled - Between the hours of 20:30-23:00 on 20/03/25, engineers will be performing essential maintenance on our Telehouse South (THS) and Telehouse East (THE) hosting platform, where we host some of your server infrastructure.

We do not expect customer infrastructure to be impacted by this maintenance window.

If you have any questions / queries please feel free to contact support: servicedesk@xperience-group.com

Mar 19, 13:43 GMT
Completed - The scheduled maintenance has been completed.
Mar 20, 23:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 21:00 GMT
Scheduled - Between the hours of 21:00-23:00 on 20/03/25 our engineering team will be performing essential upgrades on our Patch Management Web Portal (https://central.xperience-group.com). Whilst this work is being carried out, Patch Management services will be temporarily unavailable for up to 60 minutes. Customer infrastructure will not be impacted by this maintenance window.
Mar 18, 10:57 GMT
Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.