Xperience - Network Status
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Xperience Automate Platform ? Operational
90 days ago
99.98 % uptime
Today
Xperience PSA Platform ? Operational
90 days ago
100.0 % uptime
Today
Xperience SpamTitan ? Operational
90 days ago
100.0 % uptime
Today
Cambridge Cloud Platform ? Operational
90 days ago
100.0 % uptime
Today
Meridian Cloud Platform ? Operational
90 days ago
100.0 % uptime
Today
Telehouse South Cloud Platform ? Operational
90 days ago
99.98 % uptime
Today
Telehouse East Cloud Platform ? Operational
90 days ago
100.0 % uptime
Today
Support Portal & Helpdesk Services ? Operational
Patch Management & Network Monitoring Services Operational
Security as a Service & Vulnerability Scanning Solutions Operational
London 1 Cloud Platform ? Operational
London 2 Cloud Platform ? Operational
London 3 Cloud Platform ? Operational
London 4 Cloud Platform ? Operational
Belfast Cloud Platform ? Operational
DNS Infrastructure ? Operational
SaaS Services Operational
90 days ago
99.98 % uptime
Today
ACT! Premium Cloud Operational
90 days ago
99.98 % uptime
Today
Microsoft CRM SaaS Services Operational
Sage Virtual Private Servers Operational
SalesLogix SaaS Services Operational
Offsite Backup Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024
Cloud Platform - Major Incident
Resolved - The incident has now been resolved.
Nov 18, 20:05 GMT
Monitoring - The platform has now been stabilised and we are monitoring for any further issues.
Nov 18, 19:23 GMT
Investigating - An issue has been identified which is currently impacting our Telehouse South Cloud Platform, and causing some customer virtual infrastructure to become unavailable.

Our engineers are investigating the issue and an update will be provided within the next 60 mins.
Nov 18, 19:06 GMT
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
Xperience PSA (ticketing) - Planned Maintenance
Completed - The scheduled maintenance has been completed.
Nov 7, 23:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 20:00 GMT
Scheduled - Between the hours of 20:00-23:00 on 07/11/24, engineers will be performing essential upgrades to our PSA platform to introduce additional features, functionality, and bug fixes.

Whilst this work takes place, access to Desk Director will be temporarily unavailable, however tickets can be still be logged by phone and email.

Customer infrastructure will not be impacted by this maintenance window.

If you have any questions / queries please feel free to contact support: servicedesk@xperience-group.com
Nov 5, 13:02 GMT
Nov 6, 2024

No incidents reported.

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