Telehouse South Cloud Platform - Degraded Performance

Incident Report for Xperience

Resolved

This incident has been resolved.
Posted Apr 08, 2026 - 14:12 BST

Monitoring

We are continuing to monitor the platform following the implementation of a fix.
Posted Apr 08, 2026 - 12:26 BST

Identified

Our engineers have identified the issue and have implemented a fix and will monitor the platform.
Posted Apr 08, 2026 - 11:35 BST

Investigating

An issue has been identified which is currently impacting our Telehouse South Cloud Platform, and affecting some customer virtual infrastructure .

Our engineers are investigating the issue and an update will be provided within the next 60 mins.
Posted Apr 08, 2026 - 11:25 BST
This incident affected: Telehouse South Cloud Platform.