XPControl Platform - Degraded Performance

Incident Report for Xperience

Resolved

Performance has returned to normal, and the 3rd party has advised an update containing a fix will be applied in the coming days to prevent a re-occurence.

Posted Oct 16, 2026 - 16:39 BST

Identified

We are aware of an issue affecting Remote Control sessions through the XPRMM and XPControl platform. This has been escalated to the third-party service provider, who is investigating the issue.

We are monitoring the situation and will provide further updates here as they become available.

Posted Oct 16, 2026 - 13:46 BST

This incident affected: XPControl Platform.