Xperience PSA - Planned Maintenance

Scheduled Maintenance Report for Xperience

Completed

The scheduled maintenance has been completed.

Posted May 15, 2025 - 23:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 15, 2025 - 20:00 BST

Scheduled

Between the hours of 20:00-23:00 on 15/05/25 engineers will be performing essential upgrades to our PSA platform to introduce additional features, functionality, and bug fixes.

Whilst this work takes place, access to the support portals will be temporarily unavailable, however tickets can be still be logged by phone and email etc.

Customer infrastructure will not be impacted by this maintenance window.

If you have any questions / queries please feel free to contact support: servicedesk@xperience-group.com

Posted May 12, 2025 - 09:04 BST

This scheduled maintenance affected: Xperience PSA Platform.