XPControl Platform - Outage

Incident Report for Xperience

Resolved

This incident has been resolved.

Posted Jun 09, 2026 - 10:08 BST

Monitoring

The platform vendor has implemented a fix and services are returning to normal.

Posted Jun 09, 2026 - 09:24 BST

Update

We are continuing to work on a fix for this issue.

Posted Jun 09, 2026 - 08:52 BST

Identified

An issue with the XPControl platform has been identified and is affecting Remote Control sessions - this has been raised with the platform vendor.

Further updates will be posted here as soon as we receive them.

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Posted Jun 09, 2026 - 08:48 BST

This incident affected: XPControl Platform.