Xperience Group Network Status
All Systems Operational
Support Portal & Helpdesk Services ? Operational
London Cloud Platform ? Operational
Belfast Cloud Platform ? Operational
DNS Infrastructure ? Operational
SaaS Services Operational
ACT! Premium Cloud Operational
Microsoft CRM SaaS Services Operational
Sage Virtual Private Servers Operational
SalesLogix SaaS Services Operational
Offsite Backup Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 21, 2017

No incidents reported today.

Aug 20, 2017

No incidents reported.

Aug 19, 2017

No incidents reported.

Aug 18, 2017

No incidents reported.

Aug 17, 2017
Completed - The scheduled maintenance has been completed.
Aug 17, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 21:00 BST
Scheduled - On Thursday August 17th between the hours of 21:00-22:00 our engineering team will be performing routine network maintenance on our Belfast cloud platform. Whilst this work is being carried out, some customers may experience periods of increased latency, packet loss and/or an intermittent loss of internet connectivity.
Aug 14, 11:18 BST
Aug 16, 2017
Resolved - We're pleased to confirm that this issue was resolved at 22:15 following the successful implementation of a BGP routing modification. If you're still experiencing issues, please contact our technical helpdesk at https://support.xperience-group.com or email us at support@xperience-group.com for further assistance.
Aug 16, 22:45 BST
Identified - Our engineering team have identified the cause of the issue and are working to implement a fix.
Aug 16, 22:13 BST
Investigating - We are currently aware that some customers are seeing intermittent connectivity issues and/or increased packet loss or latency. Our network engineering team are working with upstream providers to identify the cause of these issues and we expect a resolution shortly.
Aug 16, 22:00 BST
Completed - The scheduled maintenance has been completed.
Aug 16, 22:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 21:00 BST
Scheduled - On Wednesday August 16th between the hours of 21:00-22:00 our engineering team will be performing routine network maintenance on our London cloud platform. Whilst this work is being carried out, some customers may experience periods of increased latency, packet loss and/or an intermittent loss of internet connectivity.
Aug 14, 11:16 BST
Aug 15, 2017

No incidents reported.

Aug 14, 2017

No incidents reported.

Aug 13, 2017

No incidents reported.

Aug 12, 2017

No incidents reported.

Aug 11, 2017

No incidents reported.

Aug 10, 2017

No incidents reported.

Aug 9, 2017

No incidents reported.

Aug 8, 2017

No incidents reported.

Aug 7, 2017

No incidents reported.