Xperience Group Network Status
All Systems Operational
Support Portal & Helpdesk Services   ? Operational
London Cloud Platform   ? Operational
Belfast Cloud Platform   ? Operational
DNS Infrastructure   ? Operational
SaaS Services Operational
ACT! Premium Cloud   Operational
Microsoft CRM SaaS Services   Operational
Sage Virtual Private Servers   Operational
SalesLogix SaaS Services   Operational
Offsite Backup Services   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 18, 2017

No incidents reported today.

Nov 17, 2017

No incidents reported.

Nov 16, 2017
Resolved - This incident has been resolved, no customer services were affected.
Nov 16, 15:38 GMT
Monitoring - Our network operations team are currently monitoring a power outage in Belfast which has impacted the supply to the Belfast datacenter. All services are operational as the site is now running on backup generators. Further updates will be published once NIE confirm that the fault has been repaired.
Nov 16, 12:05 GMT
Nov 15, 2017

No incidents reported.

Nov 14, 2017

No incidents reported.

Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017
Completed - The scheduled maintenance has been completed.
Nov 10, 23:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 20:00 GMT
Scheduled - On Friday November 10th between the hours of 20:00-23:00 our engineering team will be performing essential power maintenance within the London datacenter to facilitate the deployment of new power distribution units. Whilst this work takes place, customers may experience up to 15 minutes of increased latency, packet loss and/or a loss of connectivity services whilst our core network devices fail over.
Nov 7, 13:08 GMT
Completed - The scheduled maintenance has been completed.
Nov 10, 19:39 GMT
Scheduled - On Friday November 10th between the hours of 19:00-23:00 our engineering team will be performing routine firmware upgrades on our Tier III storage platform in London. Whilst this work is taking place, OnApp backup services and Tier III services such as FTP, iSCSI, CFS/NFS will be unavailable for approximately 5 minutes.
Nov 7, 13:14 GMT
Nov 9, 2017

No incidents reported.

Nov 8, 2017

No incidents reported.

Nov 7, 2017

No incidents reported.

Nov 6, 2017

No incidents reported.

Nov 5, 2017

No incidents reported.

Nov 4, 2017

No incidents reported.